Terms of Use and Privacy Notice

NORTH MISSISSIPPI HEALTH SERVICES WEB PRIVACY POLICY at www.nmhs.net

1. INFORMATION NORTH MISSISSIPPI HEALTH SERVICES COLLECTS FROM YOU Active Information Collection Like many other web sites, we actively collect information from users of our Web Site both by asking specific questions through the chart update information submission, registration and other features of the Web Site and by permitting you to communicate directly with us via e-mail. Some of the information that you submit during any chart update information submission, registration or other online process, may be personally identifiable (that is, information that can be uniquely identified with you, such as your name, address, phone number, fax number, e-mail address, social security number, date of birth, etc.) and may include other sensitive information, such as your health information. When you visit the Web Site, we will not collect any personally identifiable or other sensitive information from you unless you provide it to us voluntarily. If you choose to register, during the registration process you will be asked for certain information, most of which is required in order to complete the registration. We will inform you which information is optional. *North Mississippi Health Services (NMHS) includes the following: North Mississippi Medical Center Inc. (NMMC-Tupelo); Pontotoc Health Services (NMMC-Pontotoc); Webster Health Services Inc. (NMMC-Europa); Tishomingo Health Services Inc. (NMMC-Iuka); Clay County Medical Corporation (NMMC-West Point); Marion Regional Medical Center Inc. (NMMC-Hamilton); North Mississippi Medical Clinics; Medical Imaging LLC; Center for Digestive Health LLC; North Mississippi Ambulatory Surgery Center LLC; North Mississippi Pain Management Center LLC; North Mississippi Clinics LLC NMHS does not have control over the privacy policies applied by any other party to whom you may disclose information. Third party sites that are linked to from the Web Site are not under control of NMHS and we are not responsible for their content or privacy policies. If you would like information on any party's privacy policy, you should contact that party directly, and we encourage you to do so. Passive Information Collection as you navigate through a web site, certain information can be passively collected (that is, gathered without you actively providing the information) using various technologies and means, such as navigational data collection. Like most web site operators, we track some of this anonymous information. We passively collect information to understand what areas of the Web Site are most popular, which areas may require improvement and what technologies are being used by our patients. This information helps us to update and improve the Web Site. We also use this information for security purposes, to detect and to block security breaches and to provide you with a safe online environment. NMHS does not collect personally identifiable information automatically, but we may tie information collected automatically to your previously submitted personally identifiable information.

2. HOW NORTH MISSISSIPPI HEALTH SERVICES USES YOUR INFORMATION. NMHS uses your personal information to enhance the operation of the Web Site and allow you to use all of its features. NMHS undertakes to comply with all applicable health information privacy laws. Your contact information, health and medical information will be used for the purposes for which you supplied it to us (e.g., updating your chart or making an appointment), to send you related notices or materials and to respond to your comments or requests for information. If you direct comments to us or request information from us, we may ask you questions in an effort to tailor our response to your situation. We may also enhance or merge personally identifiable information with data obtained from third parties for the same purpose. NMHS will not sell your personally identifiable information to any outside organization for the organizations own use without your consent. NMHS may disclose your personal information to the reputable vendors that assist us in processing information or delivering materials or services. These vendors are instructed not to use the information for any other purpose. NMHS, unless required by law, does not otherwise distribute to third parties your personally identifiable information. NMHS, however, will have no liability for disclosure of information obtained due to errors in transmission or the unauthorized intervention of third parties. NMHS may provide aggregate statistics about our visitors, online traffic patterns and related information to reputable third parties, but these statistics will not include any personally identifying information. NMHS also will disclose any information that it is required to disclose by law or by an appropriate government authority.

3. CHOICES YOU HAVE ABOUT HOW NORTH MISSISSIPPI HEALTH SERVICES USES YOUR INFORMATION You may contact us via email at PrivacyOfficer@NMHS.net if you do not want your information to be used in the manner described in this Privacy Policy or wish to correct any information that you have provided to us. If you request a correction of your information, we will use reasonable efforts to make those corrections in our files. If you do not wish us to collect cookies, you may set your browser to refuse cookies, or to alert you when cookies are being sent. If you do so, please note that some parts of this site may then be inaccessible or not function properly.

4. HOW NORTH MISSISSIPPI HEALTH SERVICES PROTECTS YOUR INFORMATION We have implemented both technical and procedural methods to maintain the integrity and security of all sensitive information under our control and protect it against loss, misuse and unauthorized alteration. We use secure servers, firewalls and encryption technology to protect electronic transmissions and help prevent unauthorized users from accessing NMHSs servers. In addition, our electronic files are backed up for redundancy and designed to be accessible only by authorized individuals. Secure message links are sent to patients email accounts with a hyperlink for the patient to log on to our secure server to access the secure messages. This site contains links to other web sites operated by third parties that are provided as a courtesy to you. We cannot control these third party sites, which may collect personal information from you. When you follow a link and leave this site, you do so at your own risk.

5. WHAT NORTH MISSISSIPPI HEALTH SERVICES DOES ABOUT CHILDREN VISITING THE WEB SITE? The Web Site is not intended for children under the age of 13. We will not knowingly collect information from site visitors in this age group. We encourage parents to talk to their children about their use of the Internet and the information they disclose online. If a child has provided us with personally identifiable information, a parent or guardian of that child may contact us via e-mail at PrivacyOfficer@NMHS.net if they would like this information deleted from our records. We will use reasonable efforts to delete the child's information from our databases.

6. HOW YOU CAN CONTACT NMHS. If you have any questions, comments, or concerns about this Privacy Policy or the information practices of the Web Site, please contact us via email at PrivacyOfficer@NMHS.net. TERMS OF USE Welcome to the NORTH MISSISSIPPI HEALTH SERVICES*(NMHS) Patient Portal. This web site (the Web Site) allows patients who are registered users to access certain medical information free of charge to users in the United States. All registered users of the Web Site are subject to the following terms and conditions of use (these Terms of Use).

Please read these Terms of Use carefully before accessing or using any part of this Web Site. By accessing or using this Web Site, you agree that you have read, understand and agree to be bound by these Terms of Use, as amended from time to time, as well as the Patient Portal Privacy Policy, which is hereby incorporated into these Terms of Use. If you do not wish to agree to these Terms of Use, do not access or use any part of this Web Site. NMHS may revise and update these Terms of Use at any time without notice by posting the amended terms to this Web Site. Your continued use of the Web Site means that you accept and agree to the revised Terms of Use. If you disagree with the Terms of Use (as amended from time to time) or are dissatisfied with this Web Site, your sole and exclusive remedy is to discontinue using this Web Site.

COPYRIGHT RESTRICTIONS/USE OF CONTENT The entire contents of this Web Site (including all information, software, text, displays, images and audio) and the design, selection and arrangement thereof, are proprietary to NMHS or its licensors and are protected by United States and international laws regarding copyrights, trademarks, trade secrets and other proprietary rights. You are authorized only to use the content on the Web Site for personal use or legitimate business purposes. You may not copy, modify, create derivative works of, publicly display or perform, republish, store, transmit or distribute any of the material on this site without the prior written consent of NMHS, except to: (a) store copies of such materials temporarily in your computer, (b) store files that are automatically cached by your web browser for display enhancement purposes, and (c) print a reasonable number of pages of the Web Site; provided in each case that you do not alter or remove any copyright or other proprietary notices included in such materials. Neither the title nor any intellectual property rights to any information or material in this Web Site are transferred to you, but remain with NMHS or the applicable owner of such content. Except as expressly authorized by NMHS in writing, you may not reproduce, sell or exploit for any commercial purposes (a) any part of this Web Site, (b) access to this Web Site or (c) use of this Web Site or of any services or materials available through this Web Site.

*North Mississippi Health Services (NMHS) includes the following: North Mississippi Medical Center Inc. (NMMC-Tupelo); Pontotoc Health Services (NMMC-Pontotoc); Webster Health Services Inc. (NMMC-Europa); Tishomingo Health Services Inc. (NMMC-Iuka); Clay County Medical Corporation (NMMC-West Point); Marion Regional Medical Center Inc. (NMMC-Hamilton); North Mississippi Medical Clinics; Medical Imaging LLC; Center for Digestive Health LLC; North Mississippi Ambulatory Surgery Center LLC; North Mississippi Pain Management Center LLC; North Mississippi Clinics LLC ACCOUNTS AND PASSWORDS You agree to use this Web Site and submit information at your own risk. If NMHS issues you a User-ID, account, login, password, personal identification number or other user identification or authentication feature to access the Web Site, such features are for your use only and may not be transferred or shared with any other party, temporarily or permanently. You bear sole responsibility for all use of such features and for the confidentiality of your password to any Patient Portal account.

AUTHORIZED USE You agree to use the Web Site only for lawful purposes: (a) Specifically, you agree not to do any of the following: (1) upload to or transmit on the Web Site any defamatory, indecent, obscene, harassing, violent or otherwise objectionable material, or any material that is, or may be, protected by copyright, without permission from the copyright owner; (2) use the Web Site to violate the legal rights (including the rights of publicity and privacy) of others or to violate the laws of any jurisdiction; (3) intercept or attempt to intercept electronic mail not intended for you; (4) misrepresent an affiliation with any person or organization; (5) upload to or transmit on the Web Site any advertisements or solicitations of business; (6) restrict or inhibit use of the Web Site by others; (7) upload or otherwise transmit files that contain a virus or corrupted data; (8) collect information about others (including e-mail addresses) without their consent; (9) download a file or software or include in a message any software, files or links that you know, or have reason to believe, cannot be distributed legally over the Web Site or that you have a contractual obligation to keep confidential (notwithstanding its availability on the Web Site); (10) post spam, transmit chain letters or engage in other similar activities; (11) violate or attempt to violate the security of the Web Site, including, without limitation, by accessing data not intended for you, logging into a server or account that you are not authorized to access, attempting to probe, scan, spider or test the vulnerability of any system or network, breaching security or authentication measures without proper authorization; or (12) engage in any other conduct that restricts or inhibits anyone's use of the Web Site, or which, as determined by NMHS, may harm NMHS or users of the Web Site or expose them to liability. (b) NMHS reserves the right, but does not assume any responsibility, to (1) remove any material posted on the Web Site which NMHS, in its sole discretion, deems inconsistent with the foregoing commitments, including any material NMHS has been notified, or has reason to believe, constitutes a copyright infringement; and (2) terminate any users access to all or part of the Web Site. However, NMHS can neither review all material before it is posted on the Web Site nor ensure prompt removal of objectionable material after it has been posted. Accordingly, NMHS assumes no liability for any action or inaction regarding transmissions, communications or content provided by third parties. NMHS reserves the right to take any action it deems necessary to protect the personal safety of users of this Web Site and the public; however, NMHS has no liability or responsibility to anyone for performance or nonperformance of the activities described in this paragraph. (c) Your failure to comply with the provisions above may result in the termination of your access to the Web Site and may expose you to civil and/or criminal liability. NMHS has the right, in its sole discretion and at any time, to delete any messages, files or other content that you may have uploaded to any feature of the Web Site, including any materials that violate these Terms of Use, any other binding agreement or any law. NMHS may also, in its sole discretion and at any time, discontinue this Web Site or any part therefore, with or without notice. You agree that you do not have any rights in this Web Site and that NMHS will have no liability to you if all or any part of this Web Site is discontinued or your ability to access it is terminated. Certain services available on the Web Site may include the provision of general health information or educational materials. By providing such materials, NMHS does not recommend or prescribe specific treatment; treatment decisions always remain between patients and their physicians. NMHS does not guarantee the accuracy or appropriateness of such materials for any individual's particular situation. ONLINE TRANSACTIONS any transaction engaged in by any user through the Web Site is governed by these Terms of Use and the specific terms and conditions for such transaction, as specified by NMHS. LINKS TO OTHER SITES; DEALINGS WITH THIRD PARTIES The Web Site contains links to other web sites on the Internet. NMHS is not responsible for and does not endorse the content, products, services or practices of any third party web sites, including, without limitation, sites framed within the Web Site or third party advertisements, and does not make any representations regarding their quality, content or accuracy. Your use of third party web sites is at your own risk and subject to the terms and conditions of use for such web sites. If you choose to correspond, participate in a promotion or engage in transactions with any other organization or business found on or through this Web Site, you acknowledge and agree that NMHS is not a party to, and will not be responsible for, your interaction with such organization or business, including its treatment of your information and the terms and conditions applicable to any transaction between you and such third party. The terms of your interaction with any third party are solely between you and such third party. You agree that NMHS will have no responsibility or liability for any loss or damage of any kind that you may suffer as the result of any such interaction or the presence of such organizations or businesses on this Web Site.

LIABILITY OF NORTH MISSISSIPPI HEALTH SERVICES AND ITS SUBSIDARIES NMHS and its subsidiaries do not assume any liability for the materials, information and opinions provided on, or available through, the Web Site (the Site Content). Reliance on the Site Content is solely at your own risk. NMHS and its subsidiaries disclaim any liability for injury or damages resulting from the use of any Site Content. The web site, the site content and the products and services provided on or available through this web site (the web site services) are provided on an as is and as available basis, with all faults. Neither NMHS, nor its subsidiaries, nor any person associated with NMHS or any of its subsidiaries makes any warranty or representation with respect to the quality, accuracy, or availability of the web site, the site content or the web site services. Specifically, but without limiting the foregoing, neither NMHS, nor its subsidiaries, nor any person associated with NMHS or any of its subsidiaries, warrants or represents that the web site, the site content or the web site services will be accurate, reliable, error-free or uninterrupted; that defects will be corrected; that the web site or the server that makes it available are free of viruses or other harmful components; that it will not be subject to unauthorized access by third parties; or that the web site, the site content or the web site services will otherwise meet your needs or expectations. NMHS and its subsidiaries disclaim all warranties of any kind, express or implied, including any warranties of merchantability, fitness for a particular purpose or non-infringement. In no event will NMHS or its licensors, contractors or subsidiaries, or any person associated therewith, be liable for any damages of any kind, under any legal theory, arising out of or in connection with your use of, or inability to use, the web site, the site content, the web site services or any linked site, including any direct, indirect, incidental, special, consequential or punitive damages, including, but not limited to, personal injury, lost profits or damages resulting from delay, interruption in service, viruses, deletion of files or electronic communications, or errors, omissions or other inaccuracies in the web site, the site content or the web site services, whether or not there is negligence by NMHS or its licensors, contractors or subsidiaries, and whether or not NMHS or its licensors, contractors or subsidiaries have been advised of the possibility of any such damages. Indemnification You agree to indemnify and hold harmless NMHS and its officers, directors, employees, agents, subsidiaries, third party information providers, licensors and others involved in the Web Site or the delivery of products, services or information over the Web Site, from and against any and all liabilities, expenses, damages and costs, including reasonable attorney's fees, arising from any violation by you of these Terms of Use or your use of the Web Site or any products, services or information obtained from this Web Site.

PRIVACY PROTECTION OF PERSONAL INFORMATION NMHS use of your personal information and your responsibilities in connection with protecting your privacy are described in the Patient Portal Privacy Policy, which is incorporated by reference into these Terms of Use. COMPLIANCE The owner of this Web Site is based in the State of Mississippi, USA. NMHS makes no representation that materials in this Web Site are appropriate or available for use in other locations. If you access this Web Site from other locations, you are responsible for complying with local laws. CONTACT Please contact the NMHS Privacy Officer via email at PrivacyOfficer@NMHS.net , if you become aware of any content that may infringe the copyright of a third party or that you believe to be in violation of these Terms of Use.

MISCELLANEOUS These Terms of Use shall be governed in all respects by and construed in accordance with the laws of the State of Mississippi, USA, without regard to its conflicts of law principles. These Terms of Use, as they may be amended from time to time, completely and exclusively state the agreement between you and NMHS with respect to the Web Site and the Web Site Services, and no other terms that may have been communicated to you orally or in any other manner shall have any force or effect, except as otherwise specified by NMHS in writing with respect to any particular Web Site Service. Any cause of action you may have with respect to the Web Site or any Web Site Service must be commenced within one (1) year after the claim or cause of action arises or such claim or cause of action is barred. Exclusive jurisdiction over any cause of action arising out of these Terms of Use or your use of the Web Site or any Web Site Service shall be in the state or federal courts located in or near Tupelo, Mississippi. You agree to submit to the jurisdiction of such courts. If any part of these Terms of Use is unenforceable, the unenforceable part shall be construed to reflect, as nearly as possible, the original intentions of the parties. The other provisions of these Terms of Use shall remain in full force and effect. Any failure by NMHS to insist upon or enforce strict performance of any provision of these Terms of Use shall not constitute a waiver of the provision. Neither a course of dealing or conduct between you and NMHS nor any trade practices shall be deemed to modify these Terms of Use. Both you and NMHS acknowledge and agree that no partnership is formed and neither you nor any NMHS nor any NMHS subsidiaries has the power or authority to obligate or bind the other. Treating providers using the Web Site may be independent contractors and are not necessarily employees or agents of NMHS.